contact-center/web Skill
Zoom Contact Center SDK for Web. Use for web chat/video/campaign embeds, engagement event handling, app-context integrations, and Smart Embed postMessage workflows. Published by anthropics in knowledge-work-plugins.
Decision snapshot
Is this a fit?
Documentation, Design and media, Includes SKILL.md, Reusable instructions
Compatibility not yet detected.
OAuth authentication, Credentials required
Copy skill directory
22 days ago · Apache-2.0 license
Access note: OAuth.
What is contact-center/web Skill?
Zoom Contact Center SDK for Web. Use for web chat/video/campaign embeds, engagement event handling, app-context integrations, and Smart Embed postMessage workflows. Published by anthropics in knowledge-work-plugins. This profile combines repository metadata with install, compatibility, and usage signals so developers can quickly decide whether it fits their agent workflow before opening the source repository.
Automated repository signals based on public metadata such as recency, license, installation evidence, and adoption. These are not a security audit or endorsement. See how SkillIndex evaluates profiles.
Key capabilities
- Includes SKILL.md support
- Reusable instructions support
- Documentation
- Design and media
- Documentation use cases
- Design and media use cases
Declared skill metadata
- Source file: partner-built/zoom-plugin/skills/contact-center/web/SKILL.md
These fields retain source and confidence evidence from the indexed SKILL.md.
Compatibility and setup
- Install or run with Copy skill directory
- OAuth
Requirements and access
Security and permissions
Review permissions before connecting any MCP server to an agent. Pay special attention to whether it can read local files, write data, call external services, or perform destructive actions.
When to use contact-center/web Skill
- Use it for documentation.
- Use it for design and media.
Built with
Editorial notes
Source
- Creator: anthropics
- Repository: anthropics/knowledge-work-plugins
- Skill file: partner-built/zoom-plugin/skills/contact-center/web/SKILL.md
What it does
Zoom Contact Center SDK for Web. Use for web chat/video/campaign embeds, engagement event handling, app-context integrations, and Smart Embed postMessage workflows.
Skill instructions
Zoom Contact Center SDK - Web Official docs: - https://developers.zoom.us/docs/contact-center/web/ - https://developers.zoom.us/docs/contact-center/web/sdk-reference/ Quick Links 1. concepts/lifecycle-and-events.md 2. examples/app-context-and-state.md 3. references/web-reference-map.md 4. troubleshooting/common-issues.md Integration Modes 1. Contact Center App in Zoom client: - Zoom Apps SDK engagement APIs/events. 2. External website embed: - Campaign SDK/web scripts (zoomCampaignSdk pattern). - Video client initialization pattern. 3. Smart Embed: - iframe + postMessage event contract. Hard Guardrails - For campaign SDK, gate calls behind zoomCampaignSdk:ready. - Persist state by engagementId. - Expect context switching and background app behavior. - Validate CSP and allow-list settings before debugging logic. Chaining - For in-client app APIs and auth flows: ../../zoom-apps-sdk/SKILL.md - For identity and OAuth: ../../oauth/SKILL.md - For cobrowse workflow: ../../cobrowse-sdk/SKILL.m
Verified compatibility and discovery
Frequently asked questions
What is contact-center/web?
contact-center/web is a open-source AI agent skill with Copy skill directory. Zoom Contact Center SDK for Web. Use for web chat/video/campaign embeds, engagement event handling, app-context integrations, and Smart Embed postMessage workflows.
Who is contact-center/web best for?
contact-center/web is best for reusing agent instructions, scripts, and references, documentation workflows, design and media workflows.
How do I install contact-center/web?
Install or run contact-center/web using Copy skill directory. Check contact-center/web for the latest setup command.
Is contact-center/web actively maintained?
contact-center/web may need a closer maintenance check before production use.
Project health auto-fetched from the source repository.
Maintain this resource?
Review this source-backed profile, send a correction with evidence, or link to it from your documentation. Claims verify your relationship to the project; profile facts still require source evidence and editorial review.
