call-summary Skill
Turn a call transcript or call notes into a customer follow-up email draft, an internal chat summary, and proposed CRM updates. Use when the user says "call summary", "follow up on my [company] call", "summarize my call with [account]", "write the recap", "process this transcript", "process my call notes", "capture the Published by anthropics in knowledge-work-plugins.
Decision snapshot
Is this a fit?
Writing, Includes SKILL.md, Reusable instructions
Compatibility not yet detected.
Permission behavior not yet detected.
Copy skill directory
2 days ago · Apache-2.0 license
No specific cautions were detected. Review the source and requested permissions before installing.
What is call-summary Skill?
Turn a call transcript or call notes into a customer follow-up email draft, an internal chat summary, and proposed CRM updates. Use when the user says "call summary", "follow up on my [company] call", "summarize my call with [account]", "write the recap", "process this transcript", "process my call notes", "capture the Published by anthropics in knowledge-work-plugins. This profile combines repository metadata with install, compatibility, and usage signals so developers can quickly decide whether it fits their agent workflow before opening the source repository.
Automated repository signals based on public metadata such as recency, license, installation evidence, and adoption. These are not a security audit or endorsement. See how SkillIndex evaluates profiles.
Key capabilities
- Includes SKILL.md support
- Reusable instructions support
- Writing
- Writing use cases
Declared skill metadata
- Source file: sales/skills/call-summary/SKILL.md
These fields retain source and confidence evidence from the indexed SKILL.md.
Compatibility and setup
- Install or run with Copy skill directory
When to use call-summary Skill
- Use it for writing.
Built with
Editorial notes
Source
- Creator: anthropics
- Repository: anthropics/knowledge-work-plugins
- Skill file: sales/skills/call-summary/SKILL.md
What it does
Turn a call transcript or call notes into a customer follow-up email draft, an internal chat summary, and proposed CRM updates. Use when the user says "call summary", "follow up on my [company] call", "summarize my call with [account]", "write the recap", "process this transcript", "process my call notes", "capture the
Skill instructions
Call Summary and Follow-Up Rules (apply to every step of this skill): - Work silently between tool calls and batch independent reads. When the user asks for an action (update a record, send an email, post to chat, book a meeting), take it through the connector. When the skill suggests a change the user did not ask for, show the change and its evidence and let the user decide. Permissions live in each connector's own settings (allow, ask or block per tool): never add a restriction the connector does not impose, and never refuse an action the user asked for on the plugin's own authority. - Ground field, stage and picklist names on the live CRM's own schema. Never assume one vendor's shapes on another. - Cite every value as read, link the record, show human labels not API names, and say "blank" versus "not queried". - Links to check the work: every row, tile line and suggested action lets the user check it right there, not in footnotes. Write the source as plain text, then a short link. R
Verified compatibility and discovery
Frequently asked questions
What is call-summary?
call-summary is a open-source AI agent skill with Copy skill directory. Turn a call transcript or call notes into a customer follow-up email draft, an internal chat summary, and proposed CRM updates.
Who is call-summary best for?
call-summary is best for reusing agent instructions, scripts, and references, writing workflows.
How do I install call-summary?
Install or run call-summary using Copy skill directory. Check call-summary for the latest setup command.
Is call-summary actively maintained?
call-summary may need a closer maintenance check before production use.
Project health auto-fetched from the source repository.
Maintain this resource?
Review this source-backed profile, send a correction with evidence, or link to it from your documentation. Claims verify your relationship to the project; profile facts still require source evidence and editorial review.
