customer-pulse-check Skill
Synthesizes themes from PayPal disputes, HubSpot tickets, and review exports into a top-3 fixable issues list with drafted response templates. Accepts optional since-date argument. Published by anthropics in knowledge-work-plugins.
Decision snapshot
Is this a fit?
Developers using knowledge-work-plugins, Includes SKILL.md, Reusable instructions
Compatibility not yet detected.
Filesystem access, Network access, Shell access
Copy skill directory
22 days ago · Apache-2.0 license
Access note: Local files. Access note: Network access. Access note: Shell access.
What is customer-pulse-check Skill?
Synthesizes themes from PayPal disputes, HubSpot tickets, and review exports into a top-3 fixable issues list with drafted response templates. Accepts optional since-date argument. Published by anthropics in knowledge-work-plugins. This profile combines repository metadata with install, compatibility, and usage signals so developers can quickly decide whether it fits their agent workflow before opening the source repository.
Automated repository signals based on public metadata such as recency, license, installation evidence, and adoption. These are not a security audit or endorsement. See how SkillIndex evaluates profiles.
Key capabilities
- Includes SKILL.md support
- Reusable instructions support
- Developers using knowledge-work-plugins
Declared skill metadata
- Source file: small-business/skills/customer-pulse-check/SKILL.md
Allowed tools declared by source
These fields retain source and confidence evidence from the indexed SKILL.md.
Compatibility and setup
- Install or run with Copy skill directory
- Local files
- Network access
- Shell access
Requirements and access
Security and permissions
Review permissions before connecting any MCP server to an agent. Pay special attention to whether it can read local files, write data, call external services, or perform destructive actions.
When to use customer-pulse-check Skill
- Use it for developers using knowledge-work-plugins.
Built with
Editorial notes
Source
- Creator: anthropics
- Repository: anthropics/knowledge-work-plugins
- Skill file: small-business/skills/customer-pulse-check/SKILL.md
What it does
Synthesizes themes from PayPal disputes, HubSpot tickets, and review exports into a top-3 fixable issues list with drafted response templates. Accepts optional since-date argument.
Skill instructions
Run the customer voice synthesis. Pull feedback signals from all connected sources, identify the themes that are actually fixable, and produce drafted responses the owner can review and send. Parse arguments: - --since (default: last 30 days) — start date YYYY-MM-DD for the lookback window Step 1 — Gather feedback signals Using the customer-pulse skill workflow: 1. Pull PayPal disputes and chargebacks for the period: reason codes, amounts, resolution status. 2. Pull HubSpot support tickets and conversation notes for the period. 3. If review export files are available (Google Reviews CSV, Yelp export, etc.) in Files: read and parse them. 4. Count total signals per source. Step 2 — Theme extraction Cluster all signals into recurring themes. For each theme: - Count how many signals mention it - Classify: Product quality / Delivery / Billing / Communication / Expectation mismatch / Other - Rate impact: 🔴 High (revenue risk, churn) / 🟡 Medium / 🟢 Low Step 3 — Top-3 fixable issues Using t
Verified compatibility and discovery
Frequently asked questions
What is customer-pulse-check?
customer-pulse-check is a open-source AI agent skill with Copy skill directory. Synthesizes themes from PayPal disputes, HubSpot tickets, and review exports into a top-3 fixable issues list with drafted response templates. Accepts optional since-date argument.
Who is customer-pulse-check best for?
customer-pulse-check is best for reusing agent instructions, scripts, and references.
How do I install customer-pulse-check?
Install or run customer-pulse-check using Copy skill directory. Check customer-pulse-check for the latest setup command.
Is customer-pulse-check actively maintained?
customer-pulse-check may need a closer maintenance check before production use.
Project health auto-fetched from the source repository.
Maintain this resource?
Review this source-backed profile, send a correction with evidence, or link to it from your documentation. Claims verify your relationship to the project; profile facts still require source evidence and editorial review.
